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Disaster Recovery Professional (DRP)
Disaster Recovery and Business Continuity
* Introduction to Disaster Recovery and Business Continuity * Disaster Recovery & Business Continuity: Terminologies * Disaster Types * Consequences of Disaster * Disaster Recovery & Business Continuity * Principles of Disaster Recovery and Business Continuity * Disaster Recovery & Business Continuity: Issues Addressed * Activities of Disaster Recovery & Business Continuity * Disaster Recovery and Business Continuity Program * Disaster Recovery & Business Continuity Solutions * Best Practices in Disaster Recovery & Business Continuity Program * International Strategy for Disaster Reduction (ISDR) * International Day for Disaster Reduction
Nature and Causes of Disasters
* Nature of Disasters * Categorization of Disasters * Natural Disasters * Earthquakes * Protecting Yourself During Earthquake * Earthquakes: Volcanoes * Protection from Volcanoes * Forecasting Volcanoes * Estimating Earthquakes * Earthquakes: Tsunami * Protecting Yourself During Tsunami * Landslides * Effects of Landslides * Protecting Yourself from Landslides * Hurricanes * Safety Measures During Hurricanes * Predicting Hurricanes * Floods * Effect of floods * Prevention Measures * Wildfires * Safety Measures * Drought * Consequences of Drought * Measures to Overcome Drought Effects * Man-Made Disasters * Accidents * Power Outage * Telecommunication Outage * Categorization of Human Intentional Disasters * Arson * Civil Disorder * Terrorism * War * Chemical Biological Radiological Nuclear (CBRN)
Emergency Management
* Emergency * Emergency Management * Need for Emergency Management * Emergency Management Phases * Mitigation * Preparedness * Response * Recovery * Effect of Disaster on Business Organizations * Emergency Management for Business Organizations * FEMA- Federal Emergency Management Agency * FEMA as an Organization * Activities of FEMA
Laws and Acts
* Applicable Acts in DR * Laws and Acts in United States of America * Industries: Sarbanes-Oxley Act * Foreign Corrupt Practices Act (FCPA) * Healthcare: HIPAA Regulations * Financial Institutions: Gramm-Leach-Bliley Act * Flood Disaster Protection Act of 1973 * Robert T. Stafford Disaster Relief and Emergency Assistance Act * CAN-SPAM Act of 2003 * Federal Financial Institutions Examinations Council (FFIEC) * Personal Information Protection and Electronic Documents Act (PIPEDA) * Laws and Acts of Europe * Data Protection Act 1998 * Transmission of Personal Data: Directive 2002/58/EC * Personal Data: Directive 95/46/EC * Insurance: Financial Groups Directive (FGD) * The Foundation of Personal Data Security Law: OECD Principles * Dutch Personal Data Protection Act * Austrian Federal Act concerning the Protection of Personal Data * German Federal Data Protection Act * Laws and Acts in Australia * Health Records and Information Privacy Act (HRIP) * Financial Transactions Reporting (FTR) Act 1988
Business Continuity Management
* Business Continuity Management * Business Continuity Planning * Objectives of Business Continuity Planning * Essential Resources in Business Continuity Planning * Business Continuity Management Planning Steps * ISO (International Organization for Standardization) * Overview of BS 7799 / ISO 17799 * ISO/IEC 17799:2005 * ISO/IEC 17799:2005: Business Continuity Management * Risk Analysis * Risk Assessment * Basic Elements of Risk Assessment * Business Impact Analysis (BIA) * Components of Business Impact Analysis * Threat Analysis * Risk Analysis and Business Impact Analysis * Crisis Management * Steps in Crisis Management * Crisis Management Phases * Compliance * Preparedness * Training and Resource Development * Contingency Planning * Points to remember in BCM Plan Testing * Birmingham City Council’s BCM Assessment Template * Greenwich Council – Emergency and BCM Plan
Disaster Recovery Planning Process
* Disaster Recovery Planning Process * Management Support * Organizing DR Team * Components of Disaster Recovery Team * Disaster Recovery Planning Team * Building a Planning Team * Establishing Team at the Departmental Level * Risk Assessment * Risk Assessment * Conduct Business Impact Analysis * Critical Business Activities * Analysis Sheet * Example: Analysis Sheet for IT System * Roles and Responsibilities * Individual: Leader * Individual: Disaster Recovery Coordinator * Individual: IT Administrator * Individual: Network Manager * Individual: Disaster Recovery Manager * Individual: DR Team Member * Team: Administration Team * Team: Technical Team * Team: Damage Evaluation and Salvage Team * Team: Physical Security Team * Team: Communications Team * Responsibilities Common to all Disaster Recovery Teams * Developing Charts of Responsibilities * Facility Disaster Recovery Chart of Responsibilities * Department Disaster Recovery Chart of Responsibilities * Business Process Disaster Recovery Chart of Responsibilities * Developing Policies and Procedures * Assumptions for DR Planning * Need for Disaster Recovery Planning * Disaster Recovery Plan Development * Disaster Recovery & Management: Budgeting * Centralized Office of DR Planning: Budget * Safety and Health Procedures * Procedures for Internal and External Communications * Procedures for Containment and Property Protection * Procedures for Recovering and Resuming Operations * Assessing Insurance Requirements & Coverage Needs * Need for Insurance * Evaluating Insurance Policies * Testing and Training * DRP Testing and Rehearsal Process * DRP Testing: Advantages * DRP Testing: Methods * DRP Testing Steps * DRP Testing Flow Chart * Training DR Teams * Commence Training Program for Disaster Recovery * Training for Executives * Training for Middle Managers * Training for Supervisors * Training for Disaster Response Teams * Training for Employees * Documentation of DR Procedures * Need for Documentation of Plans * Important Documentations in Disaster Recovery Process * Writing Disaster Recovery Plan * Best Practices for Documentation * Managing Records * DRP Maintenance * Monitoring Process * Monitoring Procedures * Evaluate Latest Technologies * Conducting Regular Reviews * Conducting Training Programs for Updated Plan * DRP Implementation * DR Plan Implementation * Internal and External Awareness Campaigns
Risk Management
* What is Risk * Introduction to Risk Management * Functions of Risk Management * Analytic Process of Risk Management * Risk Analysis * Risk Reduction Analysis * Management Decision * Risk Reduction Planning * Reviews and Audit * Project Risk Management * IT Security Risk Management * Risk Management Standards * Financial Risk Management * Basel II and Risk Management * Pillar I: Minimum Capital Requirement * Pillar II: Supervisory Review Process * Pillar III: Market Discipline * Quantitative Risk Management * Best Practices in Risk Management
Facility Protection
* Facility Protection * Water Supply * Protecting Water Supply * Fire * Types of Fire Extinguishers * APW Extinguishers * Dry Chemical Extinguisher * Carbon Dioxide Extinguishers * Points to Remember * Using a Fire Extinguisher * Fire Suppression for Companies * Fire exits * Power Supply * Common Power Supply Problems * Ensuring Steady Power Supply * Ventilation * Kinds of Ventilation * Measures for Proper Ventilation * Air Conditioners * Measures for Proper Working of Air Conditioners * Building and Premises * Checklist for Securing Facility
Data Recovery
* Types of Data Recovery * Logical Data Recovery * Physical Data Recovery * Disk-to-Disk-to Disaster Recovery (3DR) Concept * Steps in Data Recovery * Recovery Management * Recovery Management Evaluation Metrics * Recovery Time Objective (RTO) * Role of RTO in Disaster recovery * Recovery Point Objective (RPO) * Network Recovery Objective (NRO) * Recovery Management Model Layers * Data Protection Continuum * Do’s and Don'ts * Lumigent's Log Explorer * Best Practices in Data Recovery
System Recovery
* System Restore in Windows XP * Linux System Recovery * Linux System Crash Recovery * Crash Recovery Kit for Linux * Mac System Recovery * Restoring Windows Server 2003 * Recovering from Boot problems in Windows Server 2003 * Step 1: Start computer by using Last Known Good Configuration * Step 2: Starting computer in Safe Mode * Step 3: Use Event Viewer to Identify the Cause of the Startup Problem * Step 4: Use System Information to Identify the Cause of the Startup Problem * Step 5: The Safe Mode Boot Log File * Step 6: Use Device Manager to Identify the Cause of the Startup Problem * Step 7: Use System Configuration Utility * Microsoft Windows Recovery Console * Automated System Recovery * Windows 2000 Backup and Restore Utility * Methods for Restoring Replicated Data * Restoring Server Services * Active Directory Recovery: Non-Authoritative Restore * Active Directory Recovery: Authoritative Restore * Verifying Active Directory Restoration: Advanced Verification * Verifying Active Directory Restoration: Basic Verification * Active Directory Recovery on a Computer with a Different Hardware Configuration * Sysvol Recovery: Primary Restore * Sysvol Recovery: Non-authoritative Restore * Sysvol Recovery: Authoritative Restore * Recovery of Global Catalog Server * Recovery of an Operations Master * Domain Controller Recovery: With a Working Domain Controller * Domain Controller Recovery: Without a Working Domain Controller * Database Integrity Testing * Rights Management Services Restoration * Rights Management Services Database Restoration * Tools for Active Directory Disaster Recovery: Recovery Manager * Restoring IIS Configurations: iisback.vbs * Restoring Microsoft IIS Metabase Backup * WANSync IIS * WANSync IIS: Working * Restoring Exchange Server 2003 * Data Recovery Scenarios * Exchange Data Recovery Preparation * Single Mailbox Recovery * Single Item Recovery using Deleted Items Retention * Single Item Recovery using Third-party Brick Backup Programs * Full-Server Recovery: Preparation * Full-Server Recovery: Option 1 * Full-Server Recovery: Option 2 * Full-Server Recovery: Option 3 * Full-Server Recovery: Option 4 * Exchange Server Backup/Recovery Solution: SonaSafe * Recovering Blackberry Enterprise Server * IBM WebSphere Application Server Recovery * Recovering Coldfusion Application Server: CFMAIL Bug * Recovering Coldfusion Application Server: Variable Deadlocks * Recovering Coldfusion Application Server: ODBC Errors * Recovering Coldfusion Application Server:500 IIS Internal Server Error * Recovering Coldfusion Application Server: System Registry Access Problem * Recovering from Domino Server Crashes * Tool: SteelEye LifeKeeper * Restoring MySQL Server * Restoring MS SQL Server: Option 1 * Restoring MS SQL Server: Option 2 * Restoring MS SQL Server: Option 3 * Restoring MS SQL Server: Option 4 * Restoring MS SQL Server: Option 5 * Restoring MS SQL Server: Option 6 * Restoring MS SQL Server: Option 7 * Restoring MS SQL Server: Option 8 * Restoring My SQL Server * Recovering Cisco IOS
Backup and Recovery
* Backup * Need for Backup * Types of Backup: * Full Backup * Incremental Backup * Differential Backup * Hot Backup * Hot Backup Sample Code * Cold Backup * Cold Backup Sample Code * Backup Sites * Hot Site/ Cold Site * Redundant Array of Inexpensive Disks (RAID) * RAID: Some Important Levels * Wide Area File Services (WAFS) * Backup for UNIX * Bare Metal Recovery for LINUX * Bucky Backup for Mac OS X * System Backup Administrator * NanoCopy Technology * Backup4all * Backup4all Features * ABC Backup Software * Genie Backup Manager * NTI BackupNow * High Availability Disaster Recovery (HADR) * Best Practices in Backup & Recovery
Centralized and Decentralized System Recovery
* Distributed Computing * Objectives of Distributed Computing * Architecture for Distributed Computing * Working of Distributed Computing * Centralized Backup * Centralized Backup Using SAN or NAS Server * Data Consolidation * Cross-Platform Data Consolidation * Mainframe as Centralized Storage Source * Tiers of Disaster Recovery * GDPS/PPRC * GDPS/PPRC Configuration * GDPS/PPRC Single-site Workload Configuration * GDPS/PPRC Multi-site Workload Configuration * Best Practices in Centralized and Decentralized System Recovery
Windows Data Recovery Tools
* Digital Photo Recovery * Active@ UNERASER * Test Disk * PhotoRec * BadCopy Pro * Directory Snoop * Data Advisor * Fast File Undelete * File Scavenger * GetDataBack * Kernel Recovery for FAT+NTFS * R-Mail * R-Studio * Recover4all * Recover It All * Recover My Files Data Recovery * Quick Recovery for Windows * Restorer2000 * File Recovery * EasyRecovery DataRecovery * EasyRecovery Professional * RecoverSoft Media Tools Professional * RecoverSoft Data Rescue PC * ADRC Data Recovery Software Tool * SalvageRecovery for Windows * Disk Doctors Email Recovery * Winternals Recovery Manager
Linux, Mac and Novell Netware Data Recovery Tools
* Kernel Recovery for Linux * Kernel Recovery for ReiserFS * Kernel Recovery for JFS * Kernel Recovery for Macintosh * Kernel Recovery for Novell-Netware * Stellar Phoenix Linux * R-Linux * Quick Recovery for Linux * Quick Recovery for Macintosh * SalvageRecovery for Linux * SalvageRecovery for Mac * SalvageRecovery for Netware * Disk Doctors Linux Data Recovery Software * DiskInternals Linux Reader
Incident Response
* Incident * Category of Incidents * Low Level * Mid Level * High Level * How to Identify an Incident? * How to Prevent an Incident? * Relationship between Incident Response, Incident Handling, and Incident Management * Incident Management Plan * Incident Handling * Information Security Life Cycle * Incident Response * Incident Response Policy * Risk Analysis * Risk Analysis and Incident Response * Incident Response Methodology * Preparation * Identification * Containment * Eradication * Recovery * Follow up * CERT (Computer Emergency Response Team) * CSIRT (Computer Security Incident Response Team) * General Categories of CSIRTs * Members of CSIRT Team * Building an Effective CSIRT * FIRST (Forum of Incident Response and Security Teams) * Request Tracker for Incident Response * Helix – Incident Response & Computer Forensics Live CD * Incident Response Tools Present in Helix CD * THE FARMER'S BOOT CD * Resources
Role of Public Services in Disaster
* Public Services * State and Local Governments * Public Utilities and Departments * Hospitals * Blood Banks * Medical Laboratories * Food Banks * Fire Fighting Service * Waste/ Debris Management * Police * Armed Forces * Public Transportation * Water Supply System * Electricity Department * Information & Public Relations Department * IT Service Providers
Organizations Providing Services during Disasters
* Organizations Providing Services during Disasters * Relief Organizations * International Committee of the Red Cross (ICRC) * International Federation of Red Cross and Red Crescent Societies (IFRC) * United Nations Children's Fund (UNICEF) * National Emergency Response Team (NERT) * CARE * Ananda Marga Universal Relief Team (AMURT) * Action Against Hunger (AAH) * Emergency Nutrition Network (ENN) * Doctors Without Borders * Hunger Plus, Inc. * InterAction * International Rescue Committee (IRC) * Mennonite Central Committee (MCC) * Mercy Corps (MC) * Refugees International * Relief International * Save the Children * Project HOPE
Organizations Providing Disaster Recovery Solutions
* Organizations Providing Disaster Recovery Solutions * Symantec * System Sizing * System Sizing: Practices * Disk-based Backup * Manual System Recovery * Disadvantages * Automated System Recovery * IBM * Human Capital Resilience * Human Capital Risks in Crisis Situations * Business Resilience * Elements of Business Resilience * Framework for Business Resilience * Causes of E-Mail Outages * E-Mail Continuity * DELL * Oracle Data Guard Utility * RMAN Utility for Database Backup * NAS (Network Attached Storage) * Sun Microsystems * Integrated Solutions of Sun and Vignette * Sun Cluster Geographic Edition * Infosys Business Continuity Planning Solution * Infosys BCP solution * Sybase Business Continuity Planning Solution * Sybase Model * HP Business Continuity and Availability solutions * HP 3-tiered Service Levels Balance Investment with Risk * PricewaterhouseCoopers Fast Track BCP * AT&T's Business Continuity and Disaster Recovery
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