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Implementing Cisco IOS Unified Communications v1.0 (40hrs)
Implementing Cisco IOS Unified Communications (IIUC) course focuses on the knowledge and skills needed to implement Cisco VoIP networks consisting of voice gateways. It also focuses on implementing Cisco Unified Communications 500 Series for Small Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express installation.
Objectives
Upon finishing this course, you will be able to:
* Explain the benefits and components of a Cisco Unified Communications system
* Describe how traditional telephony systems operate
* Describe the basic operation, protocols, and components involved in a VoIP call and configure a gateway to support these calls
* Implement Cisco Unified Communications Manager Express to support a single site
* Install Cisco Unity Express, configure Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express
* Describe and implement the Cisco Smart Business Communications System using the Cisco Configuration Assistant
Importance
The course is of utmost importance to all individuals seeking the CCVA certification.
Audience
The primary audience for this course comprises Network Administrators, Engineers and Managers as well as Systems Engineers.
The secondary audience for this course is as follows:
* Network Designers
Prerequisite Knowledge
* Skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1)
* The ability to configure and operate Cisco routers and switches
Course Outline
Cisco Unified Communications Systems Introduction
* Introducing the Cisco Unified Communications System
* Understanding Cisco Unified Communications Applications
Traditional Telephony Operations
* Understanding Traditional Telephony
* Introducing Analog Circuits
* Introducing Digital Circuits
VoIP Fundamentals
* Understanding Packetization
* Introducing VoIP Signaling Protocols
* Implementing VLANs, Trunks, and Inter-VLAN Routing
* Preparing the Network to Support Cisco Unified Communications
* Connecting a VoIP System to a Service Provider Network
* Understanding Call Setup and Digit Manipulation
* Describing QoS
Cisco Unified Communications Manager Express Implementation
* Introducing Cisco Unified Communications Manager Express
* Defining Ephone-dn and Ephone
* Configuring Cisco Unified Communications Manager Express to Support Endpoints
* Implementing Basic Voice Features
* Maintaining a Cisco Unified Communications Manager Express System
Cisco Unity Express Implementation
* Introducing Cisco Unity Express
* Implementing Cisco Unity Express
Cisco Smart Business Communications System Implementation
* Introducing the Cisco Smart Business Communications System
* Implementing the Cisco Smart Business Communications System Voice Features
* Implementing Additional Cisco Smart Business Communications System Features
* Maintaining a Cisco Smart Business Communications System
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